職位描述
英語海運操作
Key duties:
- Handle short shipment request and apply with state agent.
- Update Transshipment Port List, Special Port Routing List to related parties.
- Handle/co-ordinate various special requests (i.e. changing of destination, special routing etc) with related parties
- Help to track & trace idling equipment cases
- Handle customer queries/complaints and ensure customer orders/requirements are clearly transferred to all concerned parties
- Monitor and maintain schedule and announce.
- Send freight inquiries to corresponding parties in regards of the anonymous shipment
- Prepare retrieval instruction to WDC according to principal’s rating policy
- Follow up freight M/C and checking
- Make SSE Tariff & Contract filing
- Coordinate with Logistics team to reposition special equipment as per customer needs.
- Check & trace with relevant parties for extra costs incurred during transportation and send m/c instruction for confirmed payments
- Work with GVA DOC and Greece SSC to remind NVOCC to complete or revise AMS filing
- Apply with AMS center for new SCAC code based on NVOCC’s requirement
- Check with oversea agent for freight collect/elsewhere payment approval
- Apply and file Sea Waybill agreements
- Assist to guide / push customers’ VGM submission and set deadline in system
- Explain or consolidate to GVA to clear KO BLs in daily/monthly/yearly pending KO report
- WDC DR plan follow-up
- Maintain customers contact details for notice delivery
- Perform any other job duties assigned by immediate supervisor and management
- The Customer Service department is to provide customers with before-sales and after-sales service, to co-ordinate with all internal parties to make business in compliance with company policy and relevant law/regulation.
- To have a close contact with local clients, booking agents, third party service providers and internal departments to deliver the quality service and make compliance to the existing SOP and instruction.
工作地點
鄞州區(qū)寧波市彩虹北路48號波特曼大廈29樓
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職位發(fā)布者
王女士/HR
三日內(nèi)活躍立即溝通
利勝地中海航運(上海)有限公司寧波分公司
MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe. Bringing you industry-specific expertise; whatever you’re shipping, wherever you’re shipping it. MSC delivers a professional, efficient service tailored to the specific needs of your business. Our services are designed around you. We want to ensure that it’s as easy as possible to use the site and to get your shipments moving, whether you’ve worked with us for years or are completely new to international shipping. For further assistance, please get in touch. We are a privately owned global organization operating a network of over 675 offices in 155 countries, employing a team of over 70,000 dedicated individuals. We have an established fleet of 900 container vessels with an intake capacity of circa 27 million TEU. Our global sailing schedules cover 300 routes, calling at 520 ports, allowing us to deliver your cargo almost anywhere in the world. Our sea freight offering is complemented by our integrated warehousing and haulage services, which enable us to offer a true door-to-door service. As a company, we believe in operating as independent national carriers, this means we’re able to offer you a global service with unrivalled local knowledge. We have trained, experienced experts available for our full range of services including reefer, out-of-gauge, breakbulk and each of our trade services– each operating in tandem with your business. This gives us the ability to uphold the personal service we’re globally recognised for and offers you peace-of-mind that we’ll be on-hand to help whenever you need us.Whatever you’re shipping, wherever your destination, we’d love to hear from you.(All personal information collected will be used for recruitment purpose only.)
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