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英語溝通良好（必須） Training Strategy & Planning Collaborate with OCM and project teams to identify training needs based on change impact assessments. Define training objectives, delivery methods (e.g., e-learning, instructor-led, workshops), and success metrics. Create a training plan with timelines, resources, and budget considerations. Training Content Development Design Training Curriculum (for TTT and EUT) with expected training logistics’ requirement. Support the Design and develop training materials (user guides, e-learning modules, videos, FAQs, job aids) Ensure content is tailored to different audience segments (end-users, managers, executives). Work with subject matter experts (SMEs) to validate accuracy and relevance. Responsible for Training materials’ language translations /validation(English to Chinese) Incorporate change messaging to reinforce why the change is happening and its benefits. Training Delivery & Facilitation Conduct training sessions (in-person or virtual) for employees and stakeholders. Coordinate with trainers, facilitators, and local champions to ensure consistent delivery. Leverage Learning Management Systems (LMS) or other digital platforms for scalable training. Adapt training methods based on feedback and evolving needs. Stakeholder Engagement & Communication Partner with OCM and project teams to align training with broader change communication efforts. Engage leaders and managers to reinforce training messages and drive adoption. Address concerns and resistance by integrating feedback into training improvements. Evaluation & Continuous Improvement Measure training effectiveness through surveys, assessments, and KPIs (e.g., completion rates, knowledge retention). Identify gaps and refine training programs to enhance engagement and adoption. Report on training progress and impact to project sponsors and leadership. Change Adoption Support Provide post-training support (e.g., refresher courses, help desks, coaching). Work with OCM teams to reinforce behavioral changes and sustain adoption. 要求： Strong instructional design and adult learning principles. Experience with change management methodologies Excellent communication and facilitation skills. Proficiency in e-learning tools and LMS platforms. Ability to work with cross-functional teams and manage stakeholder expectations. 學(xué)歷英語： 1. Bacholor or Master and more than 5 years working experiences 2. Big-impact project management experiences 3. Good spoken and written of English. 4. ERP project experiences or spin-off activities experiences is plus 培訓(xùn)策略與規(guī)劃 與OCM和項(xiàng)目團(tuán)隊(duì)合作，根據(jù)變更影響評估確定培訓(xùn)需求。 定義培訓(xùn)目標(biāo)、交付方法（例如，電子學(xué)習(xí)、講師指導(dǎo)、研討會）和成功指標(biāo)。 制定一個(gè)包含時(shí)間表、資源和預(yù)算考慮的培訓(xùn)計(jì)劃。 培訓(xùn)內(nèi)容開發(fā) 設(shè)計(jì)培訓(xùn)課程（針對TTT和EUT），并滿足預(yù)期的培訓(xùn)物流要求。 支持設(shè)計(jì)和開發(fā)培訓(xùn)材料（用戶指南、電子學(xué)習(xí)模塊、視頻、常見問題解答、工作輔助工具） 確保內(nèi)容針對不同的受眾群體（最終用戶、經(jīng)理、高管）量身定制。 與主題專家（SME）合作，驗(yàn)證準(zhǔn)確性和相關(guān)性。 負(fù)責(zé)培訓(xùn)材料的語言翻譯/驗(yàn)證（英文到中文） 整合變革信息，以強(qiáng)化變革發(fā)生的原因及其益處。 培訓(xùn)交付和便利 為員工和利益相關(guān)者舉辦培訓(xùn)課程（面對面或虛擬）。 與培訓(xùn)師、協(xié)調(diào)員和當(dāng)?shù)毓谲妳f(xié)調(diào)，以確保一致的交付。 利用學(xué)習(xí)管理系統(tǒng)（LMS）或其他數(shù)字平臺進(jìn)行可擴(kuò)展的培訓(xùn)。 根據(jù)反饋和不斷變化的需求調(diào)整培訓(xùn)方法。 利益相關(guān)者參與和溝通 與OCM和項(xiàng)目團(tuán)隊(duì)合作，將培訓(xùn)與更廣泛的變革溝通工作相結(jié)合。 讓領(lǐng)導(dǎo)者和管理者參與進(jìn)來，強(qiáng)化培訓(xùn)信息并推動采用。 通過將反饋整合到培訓(xùn)改進(jìn)中來解決問題和阻力。 評估與持續(xù)改進(jìn) 通過調(diào)查、評估和關(guān)鍵績效指標(biāo)（如完成率、知識保留率）衡量培訓(xùn)有效性。 找出差距并完善培訓(xùn)計(jì)劃，以提高參與度和采用率。 向項(xiàng)目發(fā)起人和領(lǐng)導(dǎo)層報(bào)告培訓(xùn)進(jìn)度和影響。 更改采用支持 提供培訓(xùn)后支持（例如，進(jìn)修課程、幫助臺、輔導(dǎo)）。 與OCM團(tuán)隊(duì)合作，加強(qiáng)行為改變并維持采用。 要求： 強(qiáng)大的教學(xué)設(shè)計(jì)和成人學(xué)習(xí)原則。 變革管理方法的經(jīng)驗(yàn) 優(yōu)秀的溝通和引導(dǎo)技巧。 精通電子學(xué)習(xí)工具和LMS平臺。 能夠與跨職能團(tuán)隊(duì)合作，管理利益相關(guān)者的期望。 學(xué)歷英語： 1.本科或碩士學(xué)歷，5年以上工作經(jīng)驗(yàn) 2.具有重大影響的項(xiàng)目管理經(jīng)驗(yàn) 3.英語聽說讀寫良好。 4.有ERP項(xiàng)目經(jīng)驗(yàn)或分拆活動經(jīng)驗(yàn)者優(yōu)先 技能： OCM、行政/項(xiàng)目協(xié)調(diào)員、IT項(xiàng)目管理、會議協(xié)調(diào)、變更管理服務(wù)水平協(xié)議