職位描述
General Goals
Liaise with distributors/customers and manage all issues and questions in relation to the customer projects. Ensure that the highest level of customer support is provided at all times with a focus for optimum customer satisfaction
Primary Tasks
Liaise with distributors/customers and provide information, brochures, samples, etc. requested by customers.
Support marketing of u-blox products (promotion, events), including market communications.
Management of Customer Projects for the region by maintaining close contact with customer and manage all activities during the design-in and product realization phase
Support sales representation processes (liaison between HQ and distributors/customers, submit documentation to distributors/ customers, provide information on customer credit worthiness, and support proper logistics, support after-sales process).
Support annual budget preparation, be accountable for achieving the set business targets
Organizes the customer support by coordinating resources (FAE, Sales, R&D, Marketing)
Secondary Tasks
Responding all questionnaires from distributors/customers
Provides a technical market feedback to R&D and Product Management at HQ.
Performs periodic technical competition analysis if required
Perform tasks as may be required by Employer from time to time
Support the management (administrative, financial, etc.) of the regional office
Requirements
Bachelor/Master of Science in Electrical/Telecommunication Engineering or Business
Minimum 5-year experience in sales of semiconductor products
Excellent communication, presentation, and negotiation skills
Must be able to speak, read and write English fluently
At ease with engineers, while comfortable with customers on the executive level
Ideally experience with GPS/GNSS, GPRS/UMTS/LTE, Wi-fi, Bluetooth, RF design, and firmware development
Frequent inter-city travel in China
Occasional travel to other international destinations