RESPONSIBILITIES
? Responsible for equipment installation, commissioning, repair and regular maintenance at customer sites in the Asia-Pacific region
? Quickly diagnose equipment failures (mechanical/electrical/control systems), provide solutions and implement them
? Handle emergency service requests and reduce customer downtime.
? As a technical interface, communicate with customers about the operation status of the equipment, the causes of failures and preventive measures
? Organize customer on-site technical training to enhance customer autonomy
? Collect customer feedback to promote product improvement or service process optimization
? Coordinate with local agents or third-party service teams to ensure consistent service quality
? Assist the headquarters in compiling after-sales technical documents (bilingual in Chinese and English) in the Asia-Pacific region.
QUALIFICATIONS
? Bachelor degree or above, mechanical engineering, electrical automation, refrigeration or related engineering background; More than
? 3 years of on-site service experience in industrial equipment (such as refrigeration units, compressors, pumps and valves, etc.);
? Proficient in reading electrical drawings, mechanical drawings and PLC programs
? With a valid passport, you can travel to the Asia-Pacific region
? Independently complete the mechanical/electrical troubleshooting and maintenance of equipment
? Fluent in English (written + spoken), able to communicate technically
? Familiar with safety norms or industry standards in the Asia-Pacific region
? Experience in agent management or overseas project coordination is preferred
? Hold electrician certificate and other qualifications
關于維諦技術(Vertiv)維諦技術(Vertiv)致力于保障客戶關鍵應用的持續(xù)運行、發(fā)揮最優(yōu)性能、業(yè)務需求擴展,并為此提供硬件、軟件、分析和延展服務技術的整體解決方案。維諦技術(Vertiv)幫助現(xiàn)代數(shù)據(jù)中心、通信網(wǎng)絡、商業(yè)和工業(yè)設施克服所面臨的艱巨挑戰(zhàn),提供全面覆蓋云到網(wǎng)絡邊緣的電力、制冷和IT基礎設施解決方案和技術服務組合。維諦技術(Vertiv)總部位于美國俄亥俄州哥倫布市,擁有約2萬員工,在全球130多個國家開展業(yè)務。如需了解更多的信息,歡迎訪問VertivCo.com。About VertivVertiv brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit VertivCo.com.